Description

This elearning aims to familiarize KONE sales team members with the concept of value selling and how it relates to price negotiations. After this training, the learner will better be able to prepare for price discussions and lead price discussions.

The objective of the training is that the salesperson will understand:

• the importance of starting price negotiations in the most productive way
• how to communicate price to customers
• what options are available to them when the customer is dissatisfied with the price